When a friend or loved one gets sick — really, seriously sick — it's hard to know what to say. So some of us say nothing. Which seems better than saying the wrong thing, though people do that too.
Los Angeles graphic designer Emily McDowell's solution to this dilemma are what she calls Empathy Cards. When someone is seriously ill, she says, the usual "Get Well Soon" won't do. Because you might not, she says. At least not soon.